Last Updated: 6 Feburary, 2025 06:28:31
Introduction
Tau Network and its affiliates (“Tau Network”, “we”, “our”, or “us”) respect your privacy. This Privacy Policy (“Policy”) describes how we collect, use, share, and store your personal information through the Tau Network mobile application, website (https://minetau.com), and related services (“Services”). By using the Services, you agree to this Policy and our Terms of Use.
Information We Collect
We collect personal information in the following ways:
1. Directly from you, when you provide it voluntarily.
2. Automatically, when you interact with our Services.
3. From third-party sources.
Information You Provide:
– Name, email address, phone number
– Wallet address and account credentials
– User-generated content (e.g., comments, feedback)
– Survey responses and customer support interactions
Automatically Collected Information:
– Device and browser type, IP address
– Location data (with your consent)
– Cookies, beacons, and usage logs
Third-Party Sources:
– Social login data (Google, Apple, etc.)
– Publicly available sources and other users
We never collect private keys or wallet passphrases.
Use of Information
We use your personal data to:
– Deliver and maintain our Services
– Provide customer support
– Improve functionality and user experience
– Conduct fraud prevention and security measures
– Fulfill legal obligations and compliance requirements
– Send updates, marketing (if opted-in), and notifications
KYC and Compliance
To comply with laws such as Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements, we may collect sensitive identification data. This includes government-issued ID, selfies, proof of address, and similar documents. We utilize a combination of human review and AI technologies for verification, in accordance with legal standards.
Sharing of Information
We do not sell your personal information. We may share it with:
– Service providers performing work on our behalf
– Legal authorities, if required by law
– Third parties with your consent
– In case of a business transfer or acquisition
– Aggregated or anonymized data that cannot identify you
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, track usage, and provide analytics. You can manage cookie settings in your browser. Disabling cookies may impact the availability and functionality of certain Services.
Data Retention
We retain your personal information as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required by law. After that, we securely delete or anonymize the information.
Delete Account
If you wish to delete your Tau Network account and associated data, please contact us at [email protected]. Your account, email, and referral data will be permanently deleted within 7 days of request. Some anonymized technical logs may be retained for security and legal purposes.
Security
We use industry-standard security protocols to protect your data. However, no method of transmission or storage is completely secure. Users are responsible for safeguarding their credentials and devices.
Your Rights
Depending on your jurisdiction, you may have rights to:
– Access, correct, or delete your data
– Object to processing or request data portability
– Withdraw consent
To exercise these rights, contact us at [email protected].
Children’s Privacy
Tau Network Services are not intended for individuals under 13. We do not knowingly collect data from children. If we discover such information, we will delete it promptly.
International Users
By using our Services, you consent to the transfer and processing of your data in the United States and other countries that may not offer the same level of data protection as your home country.
Changes to This Policy
We may update this Policy from time to time. We encourage you to review this page regularly. Continued use of the Services after changes implies your acceptance.
Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at:
Email: [email protected]